Terms of Service
Terms governing your use of CATGO INC website and freight services.
Effective Date: April 15, 2026
These Terms apply to website usage, quote requests, shipment bookings, and related interactions with CatGo Inc.
Table of Contents
1. Acceptance of Terms
By accessing or using catgoinc.com, requesting a quote, booking transportation, or using CATGO INC services, you agree to these Terms of Service and all applicable laws and regulations.
2. Service Scope
CATGO INC provides freight and logistics services including FTL, LTL, cold chain transport, cross-state long haul, and container drayage. Service availability, rates, and transit commitments depend on route, equipment, weather, traffic, and regulatory conditions.
3. Quotes, Bookings, and Payment
Quotes are non-binding until confirmed in writing. Final charges may vary based on actual cargo details, wait time, accessorial services, detention, re-delivery, and regulatory fees. Payment terms, invoicing cycles, and late fees are governed by your service agreement or invoice terms.
4. Customer Responsibilities
You are responsible for accurate shipment details (weight, dimensions, commodity type, packaging, pickup/delivery addresses, and contact information), lawful tender of freight, and timely loading/unloading access. You must disclose any hazardous or regulated materials in advance.
5. Claims and Liability
All cargo claims must be submitted in writing with supporting documentation. Liability and claim handling are subject to applicable transportation laws, tariffs, and contractual terms, including limitations and exclusions for force majeure, improper packaging, concealed damage, and delays beyond reasonable control.
6. Website Use and Intellectual Property
All content on this website, including text, graphics, logos, and layouts, is owned by CATGO INC or its licensors and may not be copied, distributed, or used for commercial purposes without prior written consent.
7. Privacy
Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
8. Changes to Terms
CATGO INC may revise these Terms at any time. Updated terms become effective when posted on this page. Continued use of the website or services after updates constitutes acceptance of the revised Terms.
9. Contact Information
Questions about these Terms can be directed to CatGo Inc at hello@catgoinc.com or +1(951) 336-8866. Mailing address: 2634 Crooked Creek Dr, Diamond Bar, CA 91765. Business address: 151 Marcellin Dr, City of Industry, CA 91789.